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  • Luminis Health Visitor Guidelines     

  • Limited Visitation.

    In accordance with the statewide order to slow the spread of COVID-19, we are adapting our Family Presence and Visitation Guidelines and restricting all visitors effective Tuesday, Feb. 2. 

    The exceptions to these guidelines are:

    • Patients requiring a support person for disabilities.
    • Patients having an acute life-threatening event.
    • Patients in an end-of-life situation.
    • Maternity patients.
    • Pediatric patients.
    • Clergy of any denomination may visit a patient at any time and will not count in the visitor max.
    • Patients requiring surrogate decision makers, including power of attorney or court-appointed guardians, to help in the decision making process.
    • Hospital guests with an official governmental function.

    • Wear a mask, covering mouth and nose, at all times. Bandanas, scarves and vented masks are not as effective. If you need a mask, we will supply one at entry.
    • Check-in upon arrival.
    • Complete a brief health screening and wear a "welcome sticker" for identification. A successful health screen means there is no indication of a fever or sign of respiratory illness.
    • An adult must accompany minors under the age of 18.
    • Wash hands or use hand sanitizer upon entry into or exit from patient rooms.
    • Stay in the patient room or treatment area.
    • Limit trips to the cafeteria, public restrooms, and other public areas.
    • Limit personal belongings brought onto campus.
    • Stop at the front desk to check out when leaving the hospital. After checking out, please exit promptly.

    Adult Medical/Surgical Units, Intensive Care Unit, Emergency Department and Observation Unit:

    • No visitors except for the exception criteria.

    Pediatric:

    • One parent/support person may be with the patient.

    Adult:

    • One companion may accompany the patient.

      Pediatric:

      • Two consistent parents/support persons may be with the patient during their entire stay. We encourage only one parent/support person, if at all possible.

       

       

      • No family members/support persons may visit except for exception criteria.

       

       

      • No family members/support persons may visit except for the exception criteria.

       

      • Non-COVID-19 positive maternity patients may have one consistent support person throughout their admission.
      • COVID-19 positive maternity patients may have one consistent support person throughout their admission. This support person will remain with the patient from admission to discharge.  Meals will be provided to the support person. Exception, in the event the baby is admitted to the NICU, the asymptomatic support person may visit the baby adhering to the NICU guidelines.
      • Postpartum readmits may have one support person and their infant with them. The infant must be attended by the support person at all times. 

      •  NICU patients can have the mother and a consistent support person (both have security bands).  The support person for COVID-19 positive mothers can visit two times per shift.

      • Pediatric patients may have two consistent parents/support persons who will have parent identification bands. 

      • One family member/support person can be with the patient until the patient is registered. Once the patient is registered, the family member/support person must leave the hospital.
      • No family members/support persons can remain in the hospital except for the exception criteria.

       

      • No family members/support persons may stay with the patient except for the exception criteria.

       

      • Family members/Support persons are not permitted at this time.

       

       

      • A support person can be present with the patient 24/7 – this applies to patients who have tested negative or positive for COVID-19.
      • A support person may provide personal, behavioral, and/or communication support not otherwise provided in the hospital setting.
      • A support person can include, but is not limited to family members, personal care assistants and/or disability service providers.

       

      • If the health care team deems the patient is at end of life or had an acute life threatening event, the care team will contact the family (as defined by the patient). All patients, including those with COVID-19 positive results, may have up to two family members/support persons at bedside, 24/7 on all units.
        • Family members/support persons may switch throughout the visit.
        • An adult must accompany minors under 18. The minor counts as the second visitor.

    • FREQUENTLY ASKED QUESTIONS

      How can family and friends stay in touch with their loved ones and the health care team?

      Hospital staff will reach out to a designated family member, as agreed to by the patient, to communicate about the patient’s condition. In addition, hospital staff will help you in communicating directly with the patient.

      How can I be sure that my loved one will be safely cared for during the COVID-19 outbreak?

      Employees are trained in the management of infectious disease and Luminis Health is following recommendations of the CDC, Maryland Department of Health and other health care organizations. We understand that it is unsettling not to be able to visit your loved one, but these visitor restrictions are designed to keep both you and your loved one safe during this time. 

      What if my loved one or I need health care for other illnesses or injury?

      During this pandemic, our patients still need care for health conditions unrelated to COVID-19, and we will continue to serve and care for the needs of all patients within the constraints of safely managing through the COVID-19 pandemic. We are committed to providing essential health services and to caring for our community. 

    • Additional requests will be determined on a case-by-case basis by the administrator on call. We appreciate your understanding during these extraordinary times. We are confident that together we will continue to deliver the highest quality of care.