FREQUENTLY ASKED QUESTIONS
How can family and friends stay in touch with their loved ones and the health care team?
Hospital staff will reach out to a designated family member, as agreed to by the patient, to communicate about the patient’s condition. In addition, hospital staff will help you in communicating directly with the patient.
How can I be sure that my loved one will be safely cared for during the COVID-19 outbreak?
Employees are trained in the management of infectious disease and Luminis Health is following recommendations of the CDC, Maryland Department of Health and other health care organizations. We understand that it is unsettling not to be able to visit your loved one, but these visitor restrictions are designed to keep both you and your loved one safe during this time.
What if my loved one or I need health care for other illnesses or injury?
During this pandemic, our patients still need care for health conditions unrelated to COVID-19, and we will continue to serve and care for the needs of all patients within the constraints of safely managing through the COVID-19 pandemic. We are committed to providing essential health services and to caring for our community.