Our Policies
  • Our Policies

    Notice of Privacy Practices

    THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

    View our Notice of Privacy Practices

    Aviso de Prácticas de Privacidad

    Website Privacy Policy

    Anne Arundel Health System (“AAHS”, “we,” or “us”) takes your privacy very seriously. This privacy policy describes our collection and protection of the information you provide to us during visits to http://www.aahs.org/ (the “Site”) and websites for any of our owned practices or facilities. By using the Site you agree to and consent to the collection and use of your information as described below.

    If you do not want us to use your information as stated in this Privacy Policy, please do not use our Site.

    View our full Website Privacy Policy

    Social Media Consumer Guidelines

    Please review our Social Media Guidelines

  • Nondiscrimination and Accessibility Statements

    Luminis Health complies with applicable Federal civil rights laws and does not discriminate on the basis of age, race, color, creed, ethnicity, religion, national origin, marital status, sex, sexual orientation, gender identity or expression (LGBTQ), physical or mental disability, veteran or military status, ability to pay or any other basis prohibited by federal, state, or local law.

    Luminis Health: 

    • Provides free aids and services to people with disabilities to communicate effectively with us, such as: 
      • Qualified sign language interpreters
      • Written information in other formats (large print, audio, accessible electronic formats, other formats) 
    • Provides free language services to people whose primary language is not English, such as:
      • Qualified interpreters 
      • Information written in other languages

    If you need these services, contact Patient Advocacy at Luminis Health Anne Arundel Medical Center (LHAAMC) 443-481-6890 during business and the Hospital Administrative Coordinator at 443-481-5909 during nonbusiness hours.

    If you need these services, contact Patient Advocacy at Luminis Health Doctors Community Medical Center (LHDCMC) 301-552-0899 during business and the Administrative Nursing Supervisor at 240-965-8445 during nonbusiness hours. 

    Any member of your care team may also assist with obtaining appropriate services. 

    If you believe that Luminis Health has failed to provide these services or discriminated in another way on the basis of age, race, color, creed, ethnicity, religion, national origin, marital status, sex, sexual orientation, gender identity or expression (LGBTQ), disability, veteran or military status, or any other basis prohibited by federal, state, or local law, you can file a grievance with:

    LHAAMC Patient Advocacy Department
    2001 Medical Parkway, Annapolis, MD 21401
    Phone: 443-481-6890 Fax: 443-481-1334           
    Email: PatientAdvocacy@aahs.org

    LHDCMC Patient Advocacy Department
    8118 Good Luck Road, Lanham MD 20706
    Phone: 301-552-0899 Fax: 301-552-3355
    Email: WeCare@dchweb.org

    You can file a grievance in person or by mail, fax or email. If you need help filing a grievance, the Patient Advocate staff is available to help you.

    You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at: 

    U.S. Department of Health and Human Services 
    200 Independence Ave., SW Room 509F, 
    HHH Building Washington, DC 20201 
    800-368-1019 PHONE 800-537-7697 TDD 
    Complaint forms are available at HHS.gov/OCR/Office/File/Index.html

    ATENCIÓN:  si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística.  Llame al LHAAMC Patient Advocacy 1-443-481-4890.

    PAUNAWA:  Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad.  Tumawag sa LHAAMC Patient Advocacy 1-443-481-6890.

    ATENCIÓN:  si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística.  Llame al LHDMC Patient Advocacy 1-301-552-0899.

    AKIYESI: Ti o ba nso ede Yoruba ofe ni iranlowo lori ede wa fun yin o. E pe ero ibanisoro yi LHDCMC Patient Advocacy 1-301-552-0899.  

      Patient Rights

      Patient Rights

      Derechos de los pacientes de AAMC y aviso de no discriminación.


    • Language Assistance Services

      • ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 443-481-6890 | Spanish
      • 注意:如果您使用繁體中文,您可以免費獲得語言援助服務。請致電 443-481-6890。| Chinese
      • 주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. 443-481-6890 번으로 전화해 주십시오. | Korean
      • HÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số 443-481-6890. | Vietnamese
      • ATTENTION : Si vous parlez français, des services d'aide linguistique vous sont proposés gratuitement. Appelez le 443-481-6890. | French
      • PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad. Tumawag sa 443-481-6890. | Tagalog
      • ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. Звоните 443-481-6890. | Russian
      • ማስታወሻ: የሚናገሩት ቋንቋ ኣማርኛ ከሆነ የትርጉም እርዳታ ድርጅቶች፣ በነጻ ሊያግዝዎት ተዘጋጀተዋል፡ ወደ ሚከተለው ቁጥር ይደውሉ 443-481-6890. | Amharic
      • Dè ɖɛ nìà kɛ dyéɖé gbo: Ɔ jǔ ké m̀ [Ɓàsɔ́ ɔ̀ -wùɖù-po-nyɔ̀ ] jǔ ní, nìí, à wuɖu kà kò ɖò po-poɔ̀ ɓɛ́ ìn m̀ gbo kpáa. Ɖá 443-481-6890. |  Kru (Bassa)
      • Ntị: Ọ bụrụ na asụ Ibo, asụsụ aka ọasụ n’efu, defu, aka. Call 443-481-6890. | Ibo
      • AKIYESI: Bi o ba nsọ èdè Yorùbú ọfé ni iranlọwọ lori èdè wa fun yin o. Ẹ pe ẹrọ-ibanisọrọ yi 443-481-6890. | Yoruba
      • خبردار: اگر آپ اردو بولتے ہیں، تو آپ کو زبان کی مدد کی خدمات مفت میں دستیاب ہیں ۔ کال 443-481-6890. ک |  Urdu
      • توجھ: اگر بھ زبان فارسی گفتگو می کنید، تسھیلات زبانی بصورت رایگان برای شما .بگیرید تماس 443-481-6890. با. باشد می فر | Persian (Farsi)
      • ATANSYON: Si w pale Kreyòl Ayisyen, gen sèvis èd pou lang ki disponib gratis pou ou. Rele 443-481-6890. | French Creole (Haitian Creole)
      • ATENÇÃO: Se fala português, encontram-se disponíveis serviços linguísticos, grátis. Ligue para 443-481-6890. | Portuguese